Associate/Manager – Quality


Essential Functions and Job Responsibilities

The SOP Writer’s duties will include editing, proofreading, and providing writing support on non-technical and/or technical documentation. This role ensures that documents meet editorial and government specifications and adhere to standards for quality, coverage, format, and style.

Duties may include collaboration with technical subject matter experts, technical editing and writing, establishing documentation guidelines, procedures, and templates; word processing, and coordinating final production of deliverables.

Deliverables may include design documents, strategy and process documents, standard operating procedures, and other contract deliverables, all of which must meet customer and industry documentation standards and requirements. The ideal candidate will also adapt to different responsibilities, including but not limited to:

  • Editing project documentation for clarity, consistency, organization, and effectiveness
  • Providing detailed feedback to improve content authors’ writing skills
  • Establishing and maintaining the document repository within the organization
  • Establishing organized mechanisms to properly the track development or update of documentation, reviews, and submission
  • Participating in meetings and identifying required potential changes to documentation
  • Providing clear, constructive, actionable recommendations to internal customers for all reviewed documents
  • Reviewing, editing, and preparing documents for publication and dissemination
  • Establishing and maintaining documentation status tracking internally, compiling status reports on a weekly basis


  • Bachelor’s degree
  • Minimum of one (1) year of related experience. Overall experience 8 to 12 years
  • Elite editing skills, including a real passion for terminology and an eye for details
  • Ability to explain and interpret information from internal and external sources
  • Ability to write in a range of styles and tones, from highly technical to conversational
  • Must be detail-oriented
  • High degree of Microsoft Office proficiency
  • Excellent written and verbal communication skills
  • Excellent analytical and problem-solving skills as well as interpersonal skills to interact with team members and management
  • Self-starter that can work under general direction in a highly collaborative, team-based environment

    Job Specifications

    • Preferred Bachelor’s degree in English, Computer Science, Journalism or any other related technical field
    • Strong sense of ownership in personal and team deliverables.
    • Eye for detail
    • Fast learner – adapt and acclimate to work in a new environment in a short period of time.
    • Strong sense of ownership in personal and team deliverables.
    • High curiosity in learning more and asking why.
    • A drive for excellence.
    • A creative mind to develop engaging content.
    • An innate ability to innovate or identify and improve process efficiencies.

    Reporting Manager: Associate Director – Finance and Operations

    Job Category: Quality Assurance
    Job Type: Full Time
    Job Location: Chennai
    Field / Travel required (no of days): No

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    Allowed Type(s): .pdf, .doc, .docx